English / French

SUPPORT AND ACCESS

Access real-time and appointment-based support from anywhere in the world.


Unlimited real-time phone and secure clinical chat support when you need it most.

  • Chat support available in 5 core languages (English, French, Mandarin, Cantonese, and Spanish).
  • Phone support is available in many more languages.

Appointment-based support with a counsellor who understands your experience and unique needs.

  • Access appointment-based support via phone, video, and in-person. Please note, in-person is subject to Availability.
  • Support available in 5 core languages (English, French, Mandarin, Cantonese, and Spanish) and many others by request.

How to access keep.meSAFE support.

My SSP App

Download the free My SSP app today. Apple App Store or Google Play.
Apple App Store or Google Play

Phone

In Canada and the USA, call:
1-844-451-9700.

Anywhere else in the world, call:
001-416-380-6578.

Web

Dedicated websites for both domestic and international students to access support and resources is also available for those without access to a smartphone or tablet.

Canadian Students

International Students

If this is an emergency, please contact your local emergency services immediately.