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Supporting the mental wellness of students

Travelling to another country can be a wonderful and exciting life experience. But it can also be difficult for students who have left home for the very first time. Even those who have travelled before may find themselves experiencing a wide range of issues, including depression, anxiety, loneliness, culture shock and substance abuse. SAFE is the first and only digital mental health support platform for students in Canada. Created specifically with international students in mind, it is designed to complement existing on-campus counselling services and is fully customized to each school.

Students, staff and parents enrolled in the program receive access to professional counsellors in their language and culture of choice in a variety of ways including phone, chat, email, video conference and in person.

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Counselling: Culturally sensitive and confidential advice available day and night in your own language and culture

Support: Immediate support through a variety of channels – phone, online chat, video, email and if needed, in person

International Counsellors: Professional counsellors around the world who are trained to assist students from and around the world

Appointments: for in-person, telephone or video counselling booked at first outreach

Instant access: at no additional charge for students in schools that are enrolled in the program

Information and tools: for understanding and improving your mental health and wellness


IMPORTANT:  Please note that this website is a resource centre for mental wellness and not a counselling service in itself. If you are in crisis, please call 911 or go to your nearest emergency centre for assistance. Student support services are provided by third-party professional counsellors through an exclusive agreement between International Insurance and Morneau Shepell.

Contact us to learn more about how we can help your institution or business improve the health and success of your students –

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Company history International Insurance International Insurance is one of the world’s largest insurance providers in international education. Founded in 1998 as Travel Healthcare Insurance Solutions Inc., International Insurance has received numerous national and international awards for its client-focused approach and customized services. works closely with institutions and industry associations to continuously develop innovative solutions that meet the needs of international students. As part of its long-term investment in the field of international education, also regularly gives back to the community it serves in the form of resources, scholarships and funding. Over the years, has donated $3 million in support of international education, including financing student centres and libraries at various institutions.

With over 18 years of experience working with language schools, high schools, universities and colleges, takes pride in keeping international students safe when it matters most. Today has offices worldwide, including in North America, Australia, Europe, Middle East, Africa and Latin America and is the market leader in supporting the health and wellness of students around the globe.

Morneau Shepell

Morneau Shepell (MSI) is the world’s leading provider of international counselling for the past 25+ years.

Established in 1966, Morneau Shepell serves approximately 20,000 clients, ranging from small businesses to some of the largest corporations and associations in North America. With almost 4,000 employees, Morneau Shepell provides support in 200+ languages and 170 countries around the world to corporate, small business and public sector clients

Currently providing international student support to 30 institutions across North America, Morneau Shepell is a publicly-traded company on the Toronto Stock Exchange (TSX: MSI).

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